Frequently Asked Questions
Everything you need to know about our organic skincare collection.
Are Eminence Organics products 100% natural?
Yes, our products are handmade using sustainable farming practices and contain organic, biodynamic, and natural ingredients. We do not use parabens, sodium lauryl sulfates, synthetic dyes, or harmful fragrances.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the product for a full refund or exchange, provided it is at least 75% full.
Are your products cruelty-free?
Absolutely. Eminence Organics is a member of the Leaping Bunny Program. We never test our products or ingredients on animals.
Do I need to refrigerate my products?
While not required, some customers prefer to keep their masques and toners in the refrigerator for an extra cooling effect. To maintain potency, simply store products in a cool, dry place away from direct sunlight.
How can I determine which products are right for my skin type?
We recommend using our online Skin Quiz or consulting with one of our licensed estheticians via live chat to build a personalized routine tailored to your specific skin concerns.