Returns & Exchanges

We want you to love your organic skin care routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a product isn't right for your skin type, we are happy to facilitate a return or exchange to ensure your complexion stays radiant.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Experience team within 30 days of your purchase date via email or our online contact form to request a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the product is at least 50% full, and clearly write your RA number on the outside of the box.

• 3.
  Ship Your Return

  Send your package back to our distribution center using a trackable shipping method to ensure your return is received and processed safely.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned items, we will issue a full refund to your original payment method or provide store credit for your next organic beauty discovery.